Registration

Registration and Parking
Thank you for choosing HGB for your medical care. Registration and parking are very easy here. You won't have to wait in long lines, park far away, or be treated like a number.

Registration Hours
Monday–Friday: 7 a.m. to 6 p.m.
Saturday: 8 a.m. to noon

For more information, call 517-543-1050.

Main Hospital Entrance
Patients and visitors should use our hospital's new main entrance and the main parking lot facing Oliver Street for all services from lab work and x-rays to emergency care. This new entrance offers the easiest access to our registration area, just inside the new main entrance. Patients in need of lab, radiology, emergency and other outpatient services must register first before proceeding to those service areas.

Urgent Care Entrance
Urgent Care patients should use the urgent care entrance and the parking lot at the corner of Lansing and Harris Streets for quick access to the HGB Urgent Care. If our staff determines you require emergency care instead, you will be transferred through the hospital to the emergency area.

111 and 123 Lansing Street Medical Office Buildings

Most on-campus doctors’ offices are located at the 111 or 123 Lansing St. Medical Office Buildings, with access from Lansing Street or Hall Street. HGB’s Wellness Center and Rehab Services are located in the basement of the 123 building.

Tips for Painless Registration
Have your driver’s license and insurance cards ready. Many patients ask, “Why do I need to show you my insurance card and driver’s license when I was just here a month ago?”

The reasons and benefits include these:

  • We want to ensure the accuracy of your information so that your patient records are correct and your bill is paid in a timely manner.
  • We won’t have to contact you later for additional information if we take a few minutes now.
  • If multiple physicians are involved in your care, we want to ensure that the proper physician gets the appropriate results.