Family Care Specialists and Dr. Scot Randall, HGB physician practices, earn the Patient-Centered Medical Home Designation from BCBSM

Hayes Green Beach Memorial Hospital is pleased to announce that its physician practices, Family Care Specialists and Dr. Scot Randall's office, have earned the designation as patient-centered medical home practices for 2014. The designation period runs July 1, 2014 through June 30, 2015.

This means that Linda Chermak, M.D., Todd Otten, M.D., along with Julie Coenen, N.P., and Stefanie Kramer, N.P., and Scot Randall, D.O., are among a select group of primary care physicians in Michigan who are improving health care quality by adopting the PCMH model of care.

"The patient-centered medical home is health care centered on the patient," said Dr. Chermak. "We take a holistic and comprehensive approach to patient care, helping our patients meet their health goals and keeping track of all their specialist visits, test results and prescriptions." 

Blue Cross Blue Shield of Michigan has designated roughly 1,420 primary care practices -- with more than 4,020 primary care doctors -- as PCMH practices. The program is the largest of its kind in the country and has the potential to positively affect close to 2 million Michigan residents.

"With the PCMH model, primary care physicians lead care teams that work with patients to keep them healthy and monitor their care on an ongoing basis," said David Share, MD, MPH, senior vice president, Value Partnerships, Blue Cross Blue Shield of Michigan.

PCMH teams coordinate patients' health care, track patients' conditions and ensure they receive the care they need. They offer extended access to the practice's care team, coordinate complementary care (such as nutrition counseling) and help patients learn to better manage conditions like asthma and diabetes.

A recent analysis of claims data shows that PCMH-designated doctors are succeeding in more effectively managing patients' care to keep them healthy and prevent complications. A patient does not have to be a BCBSM customer to benefit from the PCMH model of care.

Family Care Specialists and Dr. Randall's office are located in Charlotte, Mich. Hayes Green Beach Memorial Hospital has been the community's choice for health care for 80 years. HGB is committed to working together in health to provide quality care and enhance the vitality of the community. Learn more about HGB at