Three employees received the Fulton Award of Excellence, Hayes Green Beach Memorial Hospital’s highest honors Wednesday, March 12, at an annual award ceremony. These employees were recognized for their exceptional contributions to the hospital’s success:
- Derek Sanders, certified athletic trainer, who received the clinical award
- Nate Lovaas, AL!VE guide, who received the non-clinical award
- Dana Pray, AL!VE lead creationaire, who received the leadership award
Sanders has been employed at HGB since October 2002. He divides his time between HGB’s rehabilitation department at EMPOWER in AL!VE and as an athletic trainer for Charlotte Public Schools. He was nominated because he provides excellent internal and external customer service, and is an excellent role model in the community for the hospital. His supervisor wrote, “Derek consistently exceeds normal job requirements by volunteering many hours to help develop and market programs. His glass is always half-full, and he has a “Yes I Can” attitude.”
Lovaas has been with HGB since December 2011. He was nominated because of his work ethic, optimistic attitude, dependability and his aspiration to transform lives. He is frequently recognized for exceeding coworker’s and guest’s expectations. “My standard of behavior is high, and Nate’s work ethic and behavior exceeds it,” wrote his supervisor. “Nate has an uncanny ability to anticipate the needs of patients and guests.” One of Lovaas’ annual goals was to win the Fulton Award of Excellence.
Pray began working at AL!VE prior to its opening in 2011. Her attention to detail and outstanding customer service earned her the Fulton Award nomination. Pray has received more than 24 Stargrams – HGB’s recognition program for both internal and external customers – in two years. She also helped raise more than $250,000 in charitable gifts through relationship building. Her supervisor wrote that she was nominated because of her “relentless pursuit for quality, customer service and perfection.”
Dozens of HGB employees are nominated each year for the Fulton Awards by peers, supervisors and customers. Employees with at least one year of service are eligible. The award is based on:
- Consistent and outstanding customer service skills;
- Innovation and creativity at work; and
- Willingness to go beyond the call of duty.
The Fulton Award is named in honor of Robert Fulton for his many contributions as a member of the hospital’s board of trustees. Fulton is well known for helping bring to reality HGB’s dreams of offering quality, local care.