Kassandra Gauna, RN, from Hayes Green Beach Memorial Hospital, was honored by the Michigan Health & Hospital Association (MHA) Keystone Center with the 2017 annual MHA Keystone Center Speak-up! Award, Wednesday, Sept. 19.
The award is presented quarterly to individuals or teams in MHA Keystone Center Patient Safety Organization hospitals who demonstrate a commitment to the prevention of harm. One quarterly awardee is recognized as the Annual Speak-up! Award recipient at the MHA Patient Safety & Quality Symposium.
Gauna was recognized in the third quarter of 2017 as the MHA Keystone Center winner, and was then chosen as the annual award recipient for speaking up about medication that was ordered incorrectly and refusing to administer it to a patient. Her actions protected that patient from harm.
“Healthcare is huge, and everyone is affected by it,” Gauna said. “At some point, everyone is going to encounter a doctor or a nurse, and it’s important they can trust and count on us to have their best interest at heart and know that they’re going to be taken care of and safely.”
“We are incredibly proud of Kassandra, and her ongoing efforts to put the patient first and make safety a top priority,” said Tiffany Friar, HGB vice president of quality and patient care services. “She sets the right example and mentors many of our newer team members as part of HGB’s quality and safety processes.”
Because of the quarterly award she received, Gauna trains new nurses at HGB to always perform due diligence and look out for patients’ welfare.
“It is the most important thing to be an advocate for the patient,” Gauna said. “You’re dealing with people’s lives, especially in the emergency room setting. You see people at their worst and they need to know they can count on you to take care of them and do the right thing.”
Photo: Gauna (middle) is pictured at the MHA Patient Safety & Quality Symposium award presentation with HGB President and CEO Matthew Rush, FACHE, and MHA Keystone Center Vice President Brittany Bogan, FACHE, CPPS.