Registration

Registration and parking
Thank you for choosing HGB for your medical care. We are proud to say that registration and parking are hassle-free at HGB. You won't have to wait in long lines, park far away and you won't be treated like a number.

Registration hours
Monday–Friday: 7 a.m. to 6 p.m.
Saturday: 8 a.m. to noon

For more information, call 517-543-1050.

Main hospital entrance
Patients and visitors should use HGB's main entrance and parking lot on the corner of Harris and Oliver Streets for all services from lab work and x-rays to emergency care. This entrance offers the easiest access to registration, just inside the main doors. Patients who need lab, radiology, emergency and other outpatient services must register first before proceeding to those service areas.

Urgent Care entrance
HGB Urgent Care patients can use the Urgent Care entrance and parking lot at the corner of Lansing and Harris Streets for quick access. If staff determines you require emergency care instead, you will be transferred through the hospital to the Emergency Department.

111 and 123 Lansing Street Medical Office Buildings

Most HGB on-campus doctors’ offices are located at the 111 or 123 Lansing Street professional office buildings, with access from Lansing Street or Hall Street.

Tips for registration
Have your driver’s license and insurance cards out and ready.

Many patients inquire why they need to show identification when they were just recently at the hospital for other health care needs.

The reasons and benefits include:

  • Ensuring the accuracy of information so patient records are correct and bills are mailed in a timely manner.
  • Reducing the necessity to contact a patient later for additional information.
  • Ensuring the appropriate physician gets the needed results, especially if multiple physicians are involved in the patient's care.